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At BabiesDecor, we want you to be completely satisfied with your purchase. We have crafted a customer-centric return policy to ensure your peace of mind. Please take a look at the following details:
- Items That Can't be Returned or Exchanged:
While we strive to accommodate your needs, there are certain items that, due to their nature, cannot be returned or exchanged. These items include custom or personalized orders, perishable products (such as food or flowers), digital downloads, intimate items (for health or hygiene reasons), and items that are on sale. Additionally, this category encompasses products specifically printed for certain sizes or manufactured on order, such as play mats, posters, and meter square decals or wallpapers. - Exchanges with a Smile:
We are happy to accept exchanges because your satisfaction is our top priority. If you wish to exchange an item, simply contact us within 3 days of delivery, and make sure to dispatch the item back to us within 2 days of delivery. This allows us to promptly process your return and ensure a smooth exchange experience. - Support for Order Problems:
Although we don't accept cancellations, we are here to help if you encounter any issues with your order. If you experience any problems or concerns, please reach out to us. We value your satisfaction and will do our best to assist you. - Responsibility for Customs:
For all countries we ship to, please note that we do not assume responsibility for any customs fees or charges incurred in your country. These fees are the buyer's responsibility, and we kindly ask you to handle any applicable customs duties.
Your happiness and satisfaction are our utmost goals. If you have any further questions or need clarification about our return policy, please don't hesitate to contact our friendly customer support team. We're here to make sure your shopping experience with us is enjoyable from start to finish.
We understand that receiving your parcel in a timely manner and without any hassles is crucial to your shopping experience. At BabiesDecor, we have created a delivery policy that puts your convenience and satisfaction first. Take a look at how we make delivery a breeze:
- Worldwide Free Delivery:
Wherever you are on this beautiful planet, we offer free delivery for all our parcels. Yes, you read that right - no additional costs! And don't worry, free delivery doesn't mean slow service. We work with reliable and fast delivery services to ensure your package arrives in no time. - Global Delivery:
No matter where you reside, we deliver parcels worldwide. Our reach knows no boundaries, so you can enjoy our products from any corner of the globe. Rest assured, we securely ship your parcel, and you can easily track its journey. - Speedy Delivery:
We know the excitement of receiving your order, which is why we promptly send out all parcels within 1 to 2 working days. Our aim is to get your items to you as quickly as possible, and it usually takes 5 to 7 working days at most for them to reach your doorstep. - Trusted Courier Partners:
To ensure reliable and efficient delivery, we collaborate with renowned courier services such as FedEx, UPS, USPS, and Royal Mail. Depending on your location, we select the most suitable courier to guarantee a smooth transit for your package. - Lost Parcel Protection:
In our 8 years of journey, we are proud to say that we haven't encountered any lost parcels. However, in the unlikely event that your parcel goes missing during transit and isn't delivered, we've got your back! We will swiftly send you a replacement without any delays. - Damaged Item Support:
We take utmost care to ensure your items arrive in perfect condition. However, if your item happens to arrive damaged, we request you to send us a photograph of the received parcel. Simultaneously, we will contact the courier company to obtain proof of the confirmed delivery. Based on the evidence provided, we will make a decision promptly and assist you with a replacement if necessary.
Your satisfaction is our top priority, and we strive to provide you with a seamless and enjoyable shopping experience from start to finish. If you have any further questions or concerns regarding our delivery policy, please don't hesitate to reach out to our friendly customer support team.
At BabiesDecor, we want you to be completely satisfied with your purchase. We have crafted a customer-centric return policy to ensure your peace of mind. Please take a look at the following details:
- Items That Can't be Returned or Exchanged:
While we strive to accommodate your needs, there are certain items that, due to their nature, cannot be returned or exchanged. These items include custom or personalized orders, perishable products (such as food or flowers), digital downloads, intimate items (for health or hygiene reasons), and items that are on sale. Additionally, this category encompasses products specifically printed for certain sizes or manufactured on order, such as play mats, posters, and meter square decals or wallpapers. - Exchanges with a Smile:
We are happy to accept exchanges because your satisfaction is our top priority. If you wish to exchange an item, simply contact us within 3 days of delivery, and make sure to dispatch the item back to us within 2 days of delivery. This allows us to promptly process your return and ensure a smooth exchange experience. - Support for Order Problems:
Although we don't accept cancellations, we are here to help if you encounter any issues with your order. If you experience any problems or concerns, please reach out to us. We value your satisfaction and will do our best to assist you. - Responsibility for Customs:
For all countries we ship to, please note that we do not assume responsibility for any customs fees or charges incurred in your country. These fees are the buyer's responsibility, and we kindly ask you to handle any applicable customs duties.
Your happiness and satisfaction are our utmost goals. If you have any further questions or need clarification about our return policy, please don't hesitate to contact our friendly customer support team. We're here to make sure your shopping experience with us is enjoyable from start to finish.
We understand that receiving your parcel in a timely manner and without any hassles is crucial to your shopping experience. At BabiesDecor, we have created a delivery policy that puts your convenience and satisfaction first. Take a look at how we make delivery a breeze:
- Worldwide Free Delivery:
Wherever you are on this beautiful planet, we offer free delivery for all our parcels. Yes, you read that right - no additional costs! And don't worry, free delivery doesn't mean slow service. We work with reliable and fast delivery services to ensure your package arrives in no time. - Global Delivery:
No matter where you reside, we deliver parcels worldwide. Our reach knows no boundaries, so you can enjoy our products from any corner of the globe. Rest assured, we securely ship your parcel, and you can easily track its journey. - Speedy Delivery:
We know the excitement of receiving your order, which is why we promptly send out all parcels within 1 to 2 working days. Our aim is to get your items to you as quickly as possible, and it usually takes 5 to 7 working days at most for them to reach your doorstep. - Trusted Courier Partners:
To ensure reliable and efficient delivery, we collaborate with renowned courier services such as FedEx, UPS, USPS, and Royal Mail. Depending on your location, we select the most suitable courier to guarantee a smooth transit for your package. - Lost Parcel Protection:
In our 8 years of journey, we are proud to say that we haven't encountered any lost parcels. However, in the unlikely event that your parcel goes missing during transit and isn't delivered, we've got your back! We will swiftly send you a replacement without any delays. - Damaged Item Support:
We take utmost care to ensure your items arrive in perfect condition. However, if your item happens to arrive damaged, we request you to send us a photograph of the received parcel. Simultaneously, we will contact the courier company to obtain proof of the confirmed delivery. Based on the evidence provided, we will make a decision promptly and assist you with a replacement if necessary.
Your satisfaction is our top priority, and we strive to provide you with a seamless and enjoyable shopping experience from start to finish. If you have any further questions or concerns regarding our delivery policy, please don't hesitate to reach out to our friendly customer support team.
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We want to make sure you receive your order in a timely manner. Our standard delivery timeframe is 5 to 7 working days, unless you choose the Free shipping option. Whether you're in the UK, USA, Australia, or Europe, we deliver worldwide using trusted couriers such as FedEx, UPS, USPS, Parcelforce, and Royal Mail. Rest assured, all deliveries come with tracking capabilities, allowing you to keep an eye on your parcel's progress. In most cases, you can expect your order to arrive within 5 to 7 working days. Please keep in mind that these are estimated delivery times, and actual delivery may be subject to factors beyond our control. We are fully dedicated to ensuring your items arrive promptly, bringing the joy and beauty you expect to your space.
Here's what you need to know about returning or exchanging an item:
- If you're not completely happy with your purchase, you can return it within 30 days of delivery. Please make sure the item is in the same condition as you received it, with all tags and in its original packaging.
- We don't accept cancellations, but if you have any issues with your order, please contact us at info@babiesdecor.com and we'll do our best to make it right.
- If you need to exchange an item, please contact us within 30 days of delivery.
- Please note that we can't accept returns or exchanges for custom or personalised orders, items on sale, or items that are not in the same condition as you received them.
Read our detailed Policy by Clicking here.